Privacy Policy
Last updated: 14 May 2026
Welcome to Home Care Consulting. This Privacy Policy explains how personal information is collected, used and protected when you visit this website or contact Home Care Consulting.
1. Who We Are
Home Care Consulting provides strategic, operational and communications support to home care and care sector businesses.
For the purposes of UK data protection law, the data controller is:
Home Care Consulting
Farnham, Surrey, United Kingdom
Email: alex@homecareconsulting.co.uk
2. Information We Collect
We may collect and process the following types of personal information.
Information you provide directly
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Name
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Email address
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Telephone number
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Company name
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Information submitted through contact forms, emails or enquiries
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Any other information you choose to provide
Information collected automatically
When you visit the website, certain technical information may be collected automatically, including:
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IP address
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Browser type and version
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Device type
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Operating system
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Pages visited
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Time spent on pages
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Referring website addresses
This information helps improve website performance, security and user experience.
3. How We Use Your Information
We may use personal information to:
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Respond to enquiries
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Provide consultancy services
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Communicate regarding projects or services
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Improve website functionality and performance
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Monitor website usage and analytics
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Maintain website and system security
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Comply with legal, regulatory or professional obligations
We do not sell personal information to third parties.
4. Legal Basis for Processing
We process personal information under one or more of the following lawful bases:
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Legitimate interests
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Performance of a contract
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Compliance with legal obligations
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Consent, where required
5. Cookies
This website may use cookies and similar technologies to:
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Analyse website traffic
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Improve website performance and usability
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Support website functionality
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Monitor website security
You can manage cookie preferences through your browser settings.
Where required, cookie consent mechanisms will be used for non-essential cookies.
6. Third-Party Services
We may use trusted third-party providers to support the operation of the website and business services, including:
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Website hosting providers
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Analytics services
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Contact form providers
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CRM or email systems
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Cloud storage or productivity platforms
These providers may process personal data on our behalf under appropriate security and confidentiality obligations.
7. Data Retention
Personal information is retained only for as long as reasonably necessary:
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To respond to enquiries
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To provide services
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To maintain business records
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To comply with legal, tax or regulatory obligations
When information is no longer required, it will be securely deleted or anonymised where appropriate. All information will be securely deleted after 7 years.
8. Data Security
Reasonable technical and organisational measures are in place to help protect personal information from unauthorised access, misuse, loss, disclosure or alteration.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Your Rights
Under UK GDPR, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate or incomplete data
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Request deletion of personal data
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Object to certain processing activities
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Request restriction of processing
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Request transfer of your data
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Withdraw consent where processing relies on consent
If you would like to exercise any of your rights, please contact us using the details below.
We may need to request specific information from you to help confirm your identity and ensure your right to access the information or exercise any of your other rights. This is a security measure to ensure personal data is not disclosed to any person who has no right to receive it.
No fee is usually required to make a request unless the request is clearly unfounded, repetitive or excessive. Depending on the circumstances, we may be unable to comply with a request where other lawful grounds apply.
We aim to respond to privacy-related requests within 30 days of receipt.
10. Contact
If you have questions or comments about this Privacy Policy or how personal data is handled, please contact:
Home Care Consulting
Farnham, Surrey, United Kingdom
Email: alex@homecareconsulting.co.uk
If you are not satisfied with the response you receive, you may also contact the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office (ICO) – Make a Complaint
ICO Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
11. External Links
This website may contain links to external websites. Home Care Consulting is not responsible for the privacy practices, content or security of third-party websites.
Users should review the privacy policies of any external websites they visit.
12. Changes to This Policy
This Privacy Policy may be updated periodically to reflect legal, operational or website changes. The latest version will always be available on this website.