Home Care Consultancy:
Ways to Work Together
Practical support to grow, strengthen or solve problems in your home care business
I work with UK home care owners and directors who need help with:
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private-pay growth
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marketing and lead generation
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websites and enquiry conversion
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CQC and regulatory issues
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operational improvement
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reputation and media scrutiny
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business strategy
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investment or sale preparation
You do not need to know exactly what the solution is before getting in touch.
There are three main ways to work together.
Focused Business Review
Get clarity on what needs to change
For home care owners who have a problem, opportunity or decision but need an experienced external view before taking action.
You get
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review of the issue and relevant information
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identification of the main problems or opportunities
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clear priorities
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practical recommendations
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an action plan
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follow-up discussion
A review can cover
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private-pay client growth
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website performance
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enquiry conversion
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marketing
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CQC and compliance
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operations
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workforce issues
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profitability
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reputation
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investment readiness
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business growth
Best for
You know something needs to improve, but you are not yet certain what the right solution is. You want to discuss the issue and utilise experience to explore potential solutions.
From £995 fixed fee
Implementation Support
Turn the plan into a working solution
For home care businesses that know what they want to achieve and need help delivering it.
You get
A clearly scoped project with agreed outcomes, responsibilities, milestones and deliverables.
Support can include:
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private-pay growth strategy
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lead generation
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referral development
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website redevelopment
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website copy and positioning
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enquiry journey improvement
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business planning
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operational improvement
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CQC preparation
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regulatory response
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reputation management
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investment preparation
I can lead the work directly and coordinate specialist partners where needed.
Best for
You need more than recommendations. You need the work designed, managed and delivered.
Projects from £2,500
Ongoing Advisory
Senior support without another senior salary
For owners and leadership teams who want regular strategic and commercial support without employing another senior manager or director.
You get
Ongoing access to an adviser who understands your business and can help with:
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growth strategy
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private-pay development
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difficult business decisions
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commercial performance
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marketing
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operational problems
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CQC and regulatory matters
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reputation
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investment readiness
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new opportunities
The level of support is agreed around your business and priorities.
Best for
You want an experienced sounding board who can challenge thinking, solve problems and help keep the business moving forward.
From £1,500 per month
A different approach to consultancy
You do not need to arrive with a finished brief
Many clients know the problem before they know the solution.
You may know:
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private-pay enquiries are too low
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your website is not working
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growth has stalled
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an operational problem keeps returning
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CQC pressure is increasing
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the business needs to prepare for investment
My first job is to understand what is really happening and determine what will make the biggest difference.
Then we build the right solution.
Understand
Identify the real problem, opportunity and objective.
Define
Agree what needs to change and the best route forward.
Deliver
Turn the strategy into practical action.
Refine
Test the detail and improve what matters until the solution works properly.
Home care business growth
Common reasons business owners contact me
“We need more private-pay clients.”
I can review your proposition, website, enquiry journey, local visibility, referral routes and sales process to identify where growth is being lost.
“Our website is not generating enough enquiries.”
I can assess the website from a commercial and user perspective, define what needs to change and help deliver the improvements.
“We are dealing with CQC or regulatory pressure.”
I can help you understand the issue, organise the response and address the wider operational or reputational consequences.
“We are preparing for investment or sale.”
I can help identify weaknesses, strengthen the business proposition and prepare the organisation for greater external scrutiny.
“We know something is wrong but do not know where to start.”
Start with a Focused Business Review.